Rebranding Done Right: Lessons from Successful Case Studies

Rebranding is more than a new logo or a fresh colour palette; it’s a strategic move that can redefine how a business is perceived, reposition it in the market, and even breathe new life into customer relationships. Done right, it can propel a brand forward. Done poorly, it can confuse audiences and dilute trust.

So, what separates a successful rebrand from one that misses the mark? Let’s look at a mix of case studies, and the lessons they offer for businesses considering their own transformation.

Apple: Simplicity as a Strategy
When Apple was struggling in the late 1990s, its brand was fragmented and unfocused. The “Think Different” campaign, paired with a sleek rebrand, brought clarity and vision. The company simplified its design, unified its identity, and reintroduced itself as a brand that represented innovation, creativity, and user-friendly technology.

Lesson: A rebrand should reflect your company’s purpose and values. Strip away the noise and focus on what makes you unique.

Starbucks: Evolving Without Losing Recognition
In 2011, Starbucks made a bold move by removing the words “Starbucks Coffee” from its logo. Instead of alienating customers, the change worked because the company had built such strong brand recognition that the siren icon alone carried meaning. This move also allowed Starbucks to expand beyond coffee into other products without being boxed in.

Lesson: Rebranding doesn’t mean abandoning your heritage. Evolve in a way that respects what customers already love about you while giving room for growth.

Airbnb: A Logo That Represents Belonging
Airbnb’s 2014 rebrand centred around the concept of “belonging anywhere.” The new logo, the Bélo, was designed to symbolise people, places, love, and community. While initially polarising, the rebrand succeeded because it aligned perfectly with Airbnb’s mission: making travellers feel at home anywhere in the world.

Lesson: Rebranding should tell a story that resonates emotionally with your audience. A logo or tagline isn’t just design, it’s a reflection of the experience you deliver.

John Lewis: From Department Store to “Life Moments” Brand 
John Lewis has long been one of the UK’s most trusted retailers, but in 2018 it undertook a rebrand to reposition itself as more than just a department store. The addition of “& Partners” to both John Lewis and Waitrose highlighted the role of its employees and reinforced its people-first ethos. Paired with its much-loved Christmas campaigns, the rebrand emphasised emotional storytelling and human connection.

Lesson: A rebrand doesn’t have to be radical. Sometimes it’s about amplifying your values and making them more visible to your customers.

Burberry: Returning to British Heritage 
Burberry, once dismissed as outdated and associated with “chav” culture in the early 2000s, has staged one of the most successful luxury fashion rebrands. By embracing its British heritage, refreshing its visual identity, and investing in digital innovation, Burberry reclaimed its place as a global luxury powerhouse. Today, it’s positioned as a forward-thinking yet quintessentially British brand.

Lesson: A successful rebrand can revive even a struggling reputation. With the right strategy, you can transform negative perceptions into positive associations.

Royal Mail → Consignia → Royal Mail
Not all rebrands succeed. In 2001, Royal Mail rebranded as “Consignia” to reflect its expanding logistics services. The new name was met with confusion, ridicule, and public backlash. Within a year, the company reverted to Royal Mail, proving that abandoning heritage without customer buy-in can be costly.

Lesson: Rebranding must resonate with your audience. If your customers don’t recognise themselves in your new identity, you risk alienating them.

Final Thoughts
Rebranding isn’t about being trendy, it’s about being true to who you are today and where you’re going tomorrow. When done with intention, it can revitalise your business, open new opportunities, and strengthen customer loyalty.
The strongest brands know that change is inevitable. The question is whether you’ll let change happen to you, or shape it yourself!

At Explore, we help businesses shine. Whether you’re refreshing an existing brand or starting from scratch, our team of designers creates professional, on-trend, and distinctive brand identities that you can be proud of. If you’re ready to take the next step in your branding journey, get in touch with us today - we’d love to help bring your vision to life.
by Joe Gushlow 16 February 2026
Every brand’s marketing deserves a regular spring clean. Your website, social media and email marketing can go stale faster than you think - and the tricky part? You often don’t notice. When you’re deep in the detail of day-to-day marketing, you stop seeing what your audience sees. The things that feel familiar to you are brand new to a prospective customer - and those first impressions matter most. Scheduling time to step back and review your content gives you a fresh perspective. It helps you refocus on what your audience sees first - and whether it still reflects who you are, what you offer and why they should care. Seeing as spring is just around the corner, here’s a practical checklist to prioritise - starting with the channel that usually makes the biggest impact: your website. Your Website Homepage Your homepage is often your digital shop window. It needs to be clear, compelling and conversion-focused. Ask yourself: • Does the first thing that appears on the screen immediately explain what you do and who you do it for? • Is your messaging still accurate, or has your offer evolved? • Do you have a clear call to action - and are people actually clicking it? • Does your main hero image still represent your brand well? Could it be stronger? • Have you collected new reviews or testimonials that could be showcased more prominently? • Have you earned any new awards, accreditations or partnerships that build trust? • Have you created any recent videos that would elevate your homepage? • Are there outdated services, team members or stats that need refreshing? If the answer to most of these is “not recently” - congratulations, you’ve just created your next marketing to-do list. Social Media Social media moves quickly. What worked six months ago might not resonate now. Start with the basics: • Are all your profile bios up to date? • Does your messaging clearly explain what you do and why someone should choose you? • Are your links current (including your Linktree or equivalent)? • On LinkedIn especially, is your Featured section showcasing your strongest, most strategic content? Then dig deeper: Look at the last 30 days of posts. Which ones generated meaningful engagement? Are you repeating formats that no longer perform? Could you test new formats — short-form video, carousels, behind-the-scenes content, educational posts? Who has been liking and commenting consistently? Should you nurture those relationships? Email Marketing Email is one of the highest-ROI channels — but only if it’s well maintained. Review: • Which recent emails performed well? Which didn’t - and why? • Are you sending emails out of habit rather than strategy? • Are your open rates and click-through rates trending up or down? Now the practical clean-up: • Tidy your segments. Can you personalise more effectively? • Remove inactive subscribers if necessary. • Is there outdated information in automated emails? • Could your templates use a visual refresh — new imagery, cleaner formatting, stronger CTAs? Better segmentation alone can completely transform your results. Don’t Just Do It Once A marketing spring clean shouldn’t happen just once a year. Schedule a review once a quarter and it becomes far less overwhelming. Small, consistent refinements lead to: • Clearer messaging • Stronger engagement • Higher conversions • More confident marketing decisions Marketing isn’t just about creating new content. It’s about making sure your existing content is still doing its job. So, Are You Due a Spring Clean? If you need a helping hand gfiguring out what's working and what's not, Explore Marketing can help you. We can audit all aspects of your business - and give you a full run-down of what needs tweaking / what could work better for you. Interested? Get in touch with us today and let's get started!
by Joe Gushlow 29 January 2026
Short-form video has been “the future” for a while now - and in 2026, it’s still very much running the show. TikTok, Instagram Reels, YouTube Shorts, LinkedIn video… wherever people are scrolling, short-form video is what stops thumbs, sparks engagement, and drives action. But while most brands are posting video, not all of them are doing it well. So why does short-form video still work so well - and how can brands use it without burning out or chasing every trend? Let’s break it down. Why Short-Form Video Still Works People scroll fast (really fast!) Attention spans are short, feeds are crowded, and no one’s waiting around for a slow intro. Short-form video fits perfectly into how people consume content now - quick, visual, and easy to digest. If you don’t grab attention in the first few seconds, you’re gone. Simple as that. Platforms Love It Social platforms are still pushing video hard. Short-form content gets more reach, more engagement, and more chances to land on explore or “For You” pages - especially when people actually watch it all the way through. For brands, that means more organic visibility without needing to throw money at ads straight away. It Feels More Real Over-produced, overly polished content just doesn’t hit the same anymore. People want to see real humans, not perfect brand messages. Quick videos filmed on a phone, behind-the-scenes clips, honest opinions, or “here’s what actually works” content often outperform big, glossy campaigns. What’s Different About Short-Form Video in 2026 Short-form video hasn’t gone anywhere - but expectations have changed. • It’s less about going viral and more about being useful • Viewers want quick value, not just entertainment • Storytelling matters, even in 15–30 seconds • Social platforms are becoming search engines, so what you say and write matters Basically: people want content that helps, teaches, or resonates - fast. How to Use Short-Form Video Without Overthinking It Short-form video works best when you get to the point fast. You’ve only got a couple of seconds to stop the scroll, so opening with a clear hook is essential. Calling out a problem, asking a relatable question, or showing the outcome upfront will keep people watching far more effectively than slow intros or branded openings. It’s also important to assume most viewers are watching without sound. Using captions, on-screen text, and strong visuals helps your message land even when audio is off - and makes your content more accessible overall. Keeping each video focused on one clear idea makes it easier for people to follow and remember. Trying to squeeze too much into a short clip often means nothing sticks, so simplicity is key. You can also take the pressure off by repurposing content across platforms. One well-made video can be shared on TikTok, Reels, Shorts, and even adapted for LinkedIn or ads with small tweaks. Finally, showing real people - whether that’s your team, creators, or customers - helps build trust and makes your content feel more human, which is exactly why short-form video works so well. Short-Form Video Ideas That Actually Work If you’re stuck, start here: • “One thing most people get wrong about…” • Quick tips or hacks in your industry • Behind-the-scenes moments • Answering common questions on camera • Customer reactions or testimonials • Myth-busting content • Trend-based content with a brand spin Simple ideas, easy to film, proven results. Final Thoughts Short-form video still dominates because it matches how people actually behave online - fast, visual, and human. You don’t need to be perfect. You don’t need expensive equipment. You just need to: • Show up consistently • Deliver real value • Speak like a human, not a brand Do that, and short-form video will keep working for you long after the trends change!
by Joe Gushlow 14 January 2026
In 2026, social media still offers huge potential for brands - but organic engagement isn’t the easy win it once was. Algorithms prioritise content that keeps users interacting, and platforms increasingly favour paid content. The good news? Smart strategy and quality content can still help brands boost engagement without spending on ads. Combining algorithm smarts with real-world UK behaviour trends helps brands grow their presence more sustainably. Why Organic Engagement Still Matters Social media usage in the UK remains massive - roughly 54.8 million people, or 79% of the population, use social platforms. That’s a huge audience your content can reach organically if you play the engagement game right! But traditional organic reach is under pressure. Platforms now lean towards showing users content that sparks interactions and keeps them scrolling, not just posting frequency. That’s why high-value content that drives real interaction is now the secret sauce of organic growth. Key Social Media Stats You Should Know for 2026 Short-form video dominates - posts like TikTok videos and Instagram Reels tend to generate the most engagement, significantly more than static images or text alone. Engagement rates vary dramatically by platform, with TikTok often leading the way at around 5.3% engagement on average, while platforms like Facebook and Twitter/X see much lower organic interaction. Interactive content boosts results - polls, Q&A stickers, and polls on Stories can increase engagement by double-digit percentages. These trends reflect how algorithms reward meaningful interaction - comments, shares, saves, and watch time send strong engagement signals. Strategies to Boost Engagement Organically 1. Create Content That Sparks Interaction Algorithms rank posts based on engagement - the more people comment, save, or share, the more visibility your content gets. Prompt conversations by asking questions, running polls, or teasing insights that invite replies. 2. Double Down on Short-Form Video Instagram Reels and TikTok clips are prioritised in users’ feeds. These bite-sized formats see higher interaction and completion rates — and because people spend 49+ hours per month on TikTok alone in the UK, there’s a huge pool of potential organic eyeballs. 3. Use Platforms Where Your Audience Actually Spends Time UK users aren’t all on one platform - Facebook still leads in sheer reach, WhatsApp dominates messaging, and TikTok is the heartbeat of younger audiences. Tailor your content to the strengths of each platform. 4. Make Engagement a Two-Way Street Reply to every comment and DM. Engagement accelerates when users feel heard - and it signals activity to the algorithm. 5. Leverage User-Generated Content & Community Features People trust content from people, not logos. Encourage users to create content about your brand and share it — and build space for ongoing interaction, like Facebook Groups or community channels. 6. Use Data to Refine Your Posting Times Posting when your audience is actually online - typically lunchtime and early evenings - can help your content get traction faster and signal initial engagement to the algorithm. Think Beyond the Algorithm While algorithm awareness gives you an edge, the real key to engagement is authentic connection. Users want content that entertains, educates, or inspires - not just the same sales posts they see everywhere. Prioritise content that speaks to people, not just feeds. Final Thoughts In 2026, boosting engagement organically means adopting a smarter content strategy, leveraging platform nuances, and knowing your audience’s behaviour inside and out. Organic social isn’t impossible - it’s just more strategic than ever. With thoughtful content and consistent interaction, your brand can grow engagement without paying for every view. Need a helping hand? Get in touch with the Explore team!